Description:
An important company in the footwear sector is looking for a Store Manager, with the following functions and responsibilities of the position: promote service orientation of store personnel. Direction and management of store personnel. Supervise and monitor the performance of daily duties of store personnel. Ensure the development of a harmonious work environment within the store. Comply with and enforce company policy by store personnel. Meet the expected objectives under an environment of unforeseen situations (system failure, peak hours, dissatisfied customers, incomplete work team, etc.). Drive store sales (sales strategies and monthly analysis). Motivate staff to achieve monthly goals and fulfillment of objectives. Support the operational management of the store in terms of: sales and customer service, system or manual billing (contingencies). Ensure good control of cash. Daily inventory count. Daily box closures, baggage control. Store cleaning and display. Among others inherent to the position.
Requirements:
Proven experience in the sales area. Management of personnel, knowledge, experience and orientation in the service area, experience in customer service and sales. Ability to interpret the needs and feelings of customers and store personnel. Excellent presence and excellent verbal expression. General knowledge of the activities related to: quick learning of product characteristics, maintenance of the food line assortment, arrangement of showcases and storage, handling of claims and compliments, control and counting of physical inventories. Proactive, responsible, dynamic, oriented to the achievement of results, collaborator and integrator of his work team. Ease of speech and communication, service attitude, ability to work under pressure, ease of problem solving.
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