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Mar 19, 2021

Application Support Specialist IT

  • Shoprite Holdings Ltd
  • Brackenfell, Cape Town, South Africa
Full time Information Technology

Job Description

Reference Number SHO210319-1

Purpose of the Job
To plan and perform support activities within the Financial Services area. Some of the objectives include ensuring timely and effective communication with the team, the stakeholders and the business support users (e.g. Service Desk).

Job Objectives
To plan and handle application support activities within the Financial Services applications area
To ensure timely and effective communication with the team, the stakeholders and the business support users (e.g. Service Desk)
To ensure effective day to day IT operations within the specified area
Qualifications
Matric
A+ and/or MCSE
Experience
2-5 years experience within an IT support team
2-5 years experience in a Retail / Wholesale industry / Financial Services and (or) Value Added Services advantageous
Knowledge and Skills
2-5 years Skilled in information and communication technology
Remedy software knowledge desirable
Change management
Exposure to vendor management
Exposure to Project Management
Knowledge of SDLC
MS Office suite
MS SQL desirable


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