What will you do?
This career opportunity is available at Santam Commercial Underwriting, Survey Department for a Risk Surveyor to be based in Northern Cape, Kimberly.
The Risk Surveyor is tasked with assessing risk while applying technical knowledge. Surveyors conduct detailed risk assessments on the risk, as well as provide an in-depth view to underwriters assisting them to underwrite the risk appropriately, more specifically:
Conducting desk top and physical surveys.
Review external surveys as required and provide summery of the risk and risk reduction requirements.
What will make you successful in this role?
Conduct site inspections and evaluate risks based on information provided by clients, and by desktop reviews of previous surveys and information and photographs provided by clients and brokers.
To provide advice to Surveyors, Underwriters, Relationship managers, Technical managers, Brokers and Clients regarding the risk and alternatives to the risk reduction requirements.
Survey delivery requirements
Conduct surveys within the required SLA
Achieve the agreed productivity levels
Provide feedback and corrections to supervised surveys
Provide feedback on all queries received
Provide the appropriate advice to clients, Brokers and internal staff as required
Review external survey report and provide feedback
Understanding all the legislative requirements/Bylaws
Understanding the area of operations and hazards (Geographical areas and risks associated) (Process in respect of production and the function and safety of the machinery)
Interact with various stakeholders (distribution, operations, underwriting and intermediaries) to ensure delivery of our world class surveying competency.
Provide feedback and comment on rational designs.
Engage with internal and external stake holders (Broker Distribution, Operations etc.) to get buy-in and understanding of our need to survey risks and ensure effective execution of survey processes.
Provide surveying guidance and support to all Santam Group companies including MiWay, SEM, Namibia and Specialist business as required.
Engage with external stakeholders (brokers) to educate/ inform, where relevant, and explain survey processes or risk reduction requirements
Knowledge and Skills
Ability to learn and research
Ability to manage own work environment
Good analytical and problem solving skills and abilities
Understanding of basic fire hazards, firefighting, risk identification
Basic report writing
Use of policy information systems
Capacity to operate under pressure
Knowledge of Underwriting and underwriting processes
Knowledge of the policy wording
Flexibility and adaptability
Relating and networking
Analysing and attention to detail
Applying expertise and technology
Learning and researching
Time management Planning and organising
Writing and reporting
Who are we:
Santam is the market leader in the general insurance industry in Southern Africa. We are a large, diversified, expanding and transforming company and whilst based in South Africa, we are rapidly moving into a number of emerging markets, both in Africa and Asia.
Our success is rooted in our passion for our clients and everything we do is centered on our delivery of Insurance Good and Proper. We’re about people. People drive our business so it follows that we want to recruit the best people possible whether they work for us permanently or for a short time as temporary employees.
At Santam we are committed to transformation and embracing diversity. This commitment is what drives us to achieve a diverse workplace with employment equity as a key goal to create an inclusive workforce, representative of the demographics of our society. In achieving our employment equity goals we give preference to applicants from the designated groups in alignment with the Divisions Employment Equity targets.