Oct 13, 2020


  • G4S
  • Polokwane, South Africa
Full time Management

Job Description

Reference: G4S/TP/2475390/198860
Remuneration and benefits will be commensurate with the seniority of the role and in compliance with company remuneration policy and practice.


G4S Cash Solutions (SA), a leading provider of integrated cash management solutions, has a vacancy for a Planner in Polokwane.

The successful incumbent is a self-starter with a proven track record in maintaining company policy, adopting best practices, and is able to exercise sound judgement in the pursuit of the achievement of the goals of the organisation, and understanding the role which Security plays within a successful business unit. The incumbent will be expected to be results driven and to live the values of the organisation


o assist the Branch Manager by maintaining effective planning and co-ordinations of operations in Cash In Transit and to ensure and maintain effective planning procedures within Cash Solutions.

Key Performance Areas:

Responsible and accountable for effective Planning and Co-coordinating of operations

Plan routing and scheduling activities
Prepare the daily duty lists by allocating a vehicle, driver and crew of each of the schedules to be carried out on that day
Manage, conduct briefing and de-briefing of crew
Manage and monitor driver and crew overtime
Ensure drivers, crews and custodians are dress neatly and have the required protective equipment
Monitor and control of casual services to be performed
Ensure written confirmation received from clients
Confirm price of service with sales
Enter service into “Casual Service Book”.
Complete “Casual Service Advice” and hand to Controller to carry out service
Ensure client is invoiced on completion of service and enter invoice number into “Casual Service Book”
Investigate and follow up on service queries, complaints and client calls
Visit clients premises with sales staff
Liaise with Sales, Operations and Administration to resolve queries
Ensure follow up is confirmed with client
Perform Controllers duties as a relief function, as and when required to
High risk schedules must be identified and assigned to the best available vehicles to facilitate maximum protection, arrange backup if required
Check and sign off all control room occurrence books daily and ensure any failed services from the day before are actioned timeously by the radio controller on shift
Manage the route plan of each vehicle and determine the most economical route
Administer the client code to Sales Department and other relevant departments based on new contracts and planned schedules
Handle all customer queries related to planned schedules
Allocate necessary resources for execution of the plan based on persons competencies
Liaise with Cash Centres in banks re clearance for following day
Plan the bulk banking vehicles every morning for the same day
Plan ahead for all public holidays and holiday period disruptions
Send questionnaires to clients requesting details of specific service requirements during these periods
Enter service details into “holiday book” as a control to ensure that service is carried out
Liaise with Planners/Controllers of other branches on services to be performed by more than one branch
Advise Counting House and Box Room of changes to services over the holiday period
Draw up schedule of additional services to be performed and attached to “Daily Vehicle Schedules”
Reports and Registers

Manage the control room reports and records (daily, weekly and monthly)
Prepare day off roosters for road crew’s
Manage controller’s shifts
Record all discrepancies in respect of customers order
Manage the recording of all incidents (accident and robberies)
Prepare weekly schedule of all vehicles to be serviced or requiring COF tests
Manage scanning and tracking system (E-Viper)

Load new customers onto E-Viper system
Manage all customer movements on E-Viper system to include terminations
Record planned schedules on E-Viper and continuously amend on a daily basis
Management and Supervision of staff

Ensure that all staff are trained on standard operating procedure and policies relevant to their role (specific to route planning and procedures)
Supervise all crew, driver and controllers and ensure that all job functions in respect of proper planning are correctly carried out, report back on findings
Report to HR Administration any absenteeism and leave to effectively allocate necessary human resources.
Prepare disciplinary if required
Mix Telematics and Easy Roster

Ensure all vehicles are being monitored and all equipment is in working order
Drivers are issued with driver tags
Manage staff attendance with Easy Roster
Health and Safety

Participate in the design/ development/ review/ implementation and monitoring of the departmental safety plans for each year
Participate in safety forums created by company for example safety meetings and safety talks
Report all safety incidents to the relevant people
Discuss all safety incidents
Follow-up on any activities assigned through safety meeting/committee/representative/management
Attend safety education and refresher programmes
Comply with safety policies and procedures at workplace
Distribute safety information as and when required
Wear protective clothing all the time


Minimum requirements:

Grade 12
Driver’s License
PSIRA Registration (Including CIT)
Firearm Competency

Knowledge of G4S standard operating procedures
South African security legislation
G4S HR Policy and procedures
G4S Ethics Policy

Computer literate - ability to work on Excel, MS Outlook, Word
Communication (written and verbal)
Strong planning and route mapping skills
Customer complaints

Awareness of the market
Delivering strategy
Driving change
Leading People
Delivering Performance
Working with Complexity
Managing Professionally
Customer thinking
Collaborating and Co-operating

G4S is the world’s leading international security solutions group, which specialises in outsourced business processes in sectors where security and safety risks are considered a strategic threat. G4S is the largest employer quoted on the London Stock Exchange and has a secondary stock exchange listing in Copenhagen. G4S has operations in more than 125 countries and 657,000 employees.

G4S operates in over 25 countries in Africa and employs over 105 000 people on the continent. At G4S South Africa, our vision is to be recognised as the leader in providing security solutions. We therefore endeavour to build and maintain a motivated, capable workforce who are proud to work for our region and able to deliver our commercial strategy. We continue to build on the excellent people management practices which are in place across the Group in order to fully engage our workforce.

G4S is an organisation which is defined by its values, which are:

We act with Integrity and Respect - Our business activities and relationships are built on trust, honesty and openness. We do what we promise and always strive to do the right thing. We listen. We treat our colleagues, customers and those in our care with the utmost respect.
We are passionate about Safety, Security and Service Excellence - We are passionate about working safely and take great care to protect our colleagues and customers from harm. We are experts in security and use that knowledge to protect our customer’s assets. We keep our promises and are passionate about delivering high levels of customer service.
We achieve this through Innovation and Teamwork - We invest in technology and best practice to continuously improve the products and services we offer. We challenge ourselves to find new ways of helping our customers achieve their goals. We work together as a team, valuing everyone’s contribution, to ensure we achieve the best results for our customers and our business.

Apply Now